To fulfill the Government’s commitment of eradicating poverty and improving the quality of life of consumers through the promotion of their awareness, rights, and protection.
Promoting awareness of issues affecting consumers in the marketplace and educating them on their rights and responsibilities
Monitoring complaints for violations in the marketplace
Liaising with the CARICOM Secretariat in providing a current and harmonized consumer protection legislation which will safeguard the interests of the Caribbean consumer.
Enforcing fair and consumer-friendly business practices that encourage and educate businesses to comply with the Consumer Protection Act (CPA)
Promoting and enforcing fair and consumer-friendly business practices that encourage and educate businesses to comply with the Consumer Protection Act (CPA)
Assessing Standard Form Contracts to ensure that the terms are fair and do not create a significant imbalance in the rights of consumers and businesses
Implement the CARICOM Model Bill onConsumer Protection
Checking mark-up prices of various supermarkets ensuring that products are within Number 41 of the Statutory Rules and Orders
Investigating consumer complaints in a timely manner
Monitoring Government controlled items and checking basket of goods
Ministry of Agriculture
Ministry of Health